Tuesday, September 23, 2008

An error occurred while retrieving Oracle Applications Help information

Hi
we have upgraded our financials to Rollup 5 in R12.0.4 Instance.
Recently our Functional Consultant had find out Oracle Applications Help information is not retrieving

Error is appearing like the below mentioned.

404 NOT FOUND

An error occurred while retrieving Oracle Applications Help information

Help target US/AP/@APXINWKB_INVOICES_SUM_FOLDER_WINDOW could not be found.

Solution:

Apply the Financials Rollup 5 Help(p6941569_R12_GENERIC.zip) patch.

while applying the Financials Rollup5 patch,we have ignored to apply that patch.

Srinivas Ramineni.
Oracle Apps DBA

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